Dynamics 365 Business Central
A connected operating platform for controlled business processes and records.
The mandate
Make compliance records easier to capture, control and act on.
The organisation assesses and certifies entities across testing, inspection and quality assurance domains. It needed a modern operational foundation for records, workflows and stakeholder-facing services.
Vaden Consultancy created an integrated solution that brings OCR-driven capture, secure record access, auditability, standards-based artefacts and digital channels into one connected environment.
What was holding the team back
Fragmented records and manual documents made compliance work harder than it needed to be.
The organisation needed a scalable operating model with stronger traceability, faster processing and clear controls for internal and external stakeholders.
01
Fragmented repositoriesLegacy platforms and publication stores created
duplication and limited the ability to trace records reliably.
02
Manual paper and scan handlingProcessing reports manually introduced delays,
increased error risk and reduced the time available for technical evaluation.
03
Complex compliance and access needsMultiple standards, external systems and
stakeholder-access requirements called for stronger security and workflow
controls.
The solution architecture
One controlled records environment, built around compliance workflows.
Business Central, Continia Document Capture, custom AL capabilities and connected digital channels provide a unified foundation for standards-driven operations.
OCR document capture
Automated ingestion and classification that moves documents from scan to usable digital records.
Standards-based artefacts
Structured certification and assessment records aligned to the organisation’s quality workflows.
Approvals and audit logs
Traceable workflow decisions with a clear record of each key action.
Role-based access
Secure, auditable access to sensitive records for the right people at the right time.
Connected digital channels
APIs and connectors that support portals, publications, newsletters and external systems.
OCR classification, approvals, audit logging and secure access turn complex document handling
into a controlled, end-to-end records workflow.
How it was delivered
A digital records foundation, designed for lasting compliance.
Model the information and controlsRun design workshops to define records,
certification metadata, validation rules and approval flows.
Migrate and validate historical recordsMove relevant records and metadata
into a structure that supports traceability and accurate reporting.
Implement capture and integration pipelinesIntroduce end-to-end scanning,
classification, APIs and connectors for the required external systems and
channels.
Roll out with secure accessComplete user acceptance testing, role-based
training, production rollout and support documentation.
What changed
Compliance records now move through a clear, controlled digital flow.
Centralised data and automated capture free teams to focus on higher-value evaluation and stakeholder support.
Centralised recordsOne auditable source for key documentation
Automated captureLess manual scanning and document handling
Secure accessRole-based control supports record integrity
Business impact
Faster workflows, fewer errors and stronger compliance readiness.
The modern records environment improved both internal process efficiency and external stakeholder engagement.
Fully auditable recordsCentralised history and approval trails
strengthen traceability across every critical record.
Reduced document effortAutomated capture and classification
reduce manual handling and processing delays.
Better stakeholder engagementIntegrated digital channels create
a clearer, more accessible service experience.
Higher-value team capacityFaster turnaround and better
information let teams focus on technical evaluation and support.
